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Usability 101: Wasting the customer’s time

Started by cgranier · 1 year ago

I’ll begin this series on usability mistakes with a perfect example of “how to waste your customer’s time and turn them away.”

DADAmobile is a web service for downloading games, ringtones and other content to your mobile phone. I was trying to download a game for my Treo 650 mobile phone when I encountered the following:<br ... Continue reading »

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